BENEFITS RULES

  • Exclusive room rates: Get preference rates by booking directly on our website (www.ryokan.mx) or by calling our reservation team (+52 55 5514 5587).
  • Complimentary standard internet: Get free access to the standard internet.
  • Exclusive promotions: Access to exclusive offers during the year.
  • Welcome drink: Enjoy a complimentary drink upon check-in (a bottle of water, tea, mineral water, American coffee, or a glass of the house's sake).
  • Birthday Night: Get a complimentary night in a standard residence, double occupancy, It has a one-year validation. The complimentary birthday night is neither cumulative nor transferable. The members must pay at least one night to get the complimentary birthday night. It is subject to the validation of the date of birth with official identification.
  • Complimentary annual night: Complimentary night in a standard residence in double occupancy. It is not cumulative or transferable. The members must pay at least one night to get the complimentary annual night. Members will have complimentary annual nights according to their membership status.
    • Platinum: 1 night
    • Gold: 2 nights
    • Black: 3 nights
    • White: 5 nights
  • Redeeming points for nights: Reserve and pay with your Ryo Kan points.
    • 15,000 Ryo Kan points for one night in Habitaculo residence.
    • 18,000 Ryo Kan points for one night in Modulo residence.
    • 21,000 Ryo Kan points for one night in Hibrido residence.
    • 24,000 Ryo Kan points for one night in Tatami residence.
    • 27,00 Ryo Kan points for one night in Suite residence.
  • Bonus points on stays:Get bonus points according to your membership status.
    • Platinum: It does not earn bonus points.
    • Gold: Earn 10% bonus points on each stay.
    • Black: Earn 20% bonus points on each stay.
    • White: Earn 30% bonus points on each stay.
  • Late check-out: Enjoy a complimentary late check-out (based on availability).
  • Early check-in: Enjoy a complimentary early check-in (based on availability).
  • Complimentary shoeshine on stays: Get a free shoe shine on each stay.
  • Complimentary room upgrade: Get an upgrade to the next available category (based on availability). It would be offered at check-in.
  • Complimentary newspaper: Get a newspaper every morning at your residence.
  • Welcome gift: Get a welcome gift in your residence.
  • Suite/ Tatami upgrade: Get an upgrade to Suite or Tatami residence regardless of the residence you have booked (based on availability). It would be offered at check-in.
  • Complimentary transportation Ryo Kan- airport: Have executive transportation from Ryo Kan to the airport. Transportation is in a sedan car. It will be for a máximum of four people. The members must reserve this benefit with a mínimum of four hours before the service.
  • Complimentary dry clean: Have a dry cleaning service for a maximum of three items at no cost on each stay.
  • Credit per stay to use in Ryo Kan experiences: This credit is not cumulative, is not transferable, and does not apply to the minibar and stays payments. It is only valid for Omakase, SPA, gong, or tea ceremony experiences. The credit will be according to the level of membership.
    • Platinum: USD 10 per stay.
    • Gold: USD 25 per stay.
    • Black: USD 50 per stay.
    • White: USD 100 per stay.
  • Access to Ryo Kan Exclusive experiences: Enjoy invitations to exclusive experiences at Ryo Kan. The invitation will be for two people. It is not transferable.